Privacy Policy
Effective September 2026
Gator Grip Coatings ("we," "us") installs concrete floor coatings in Ocala and Central Florida. This policy explains what we collect through gatorgripcoatings.com and how we use it. Questions? Call 352-303-1289 or email support@gatorgripcoatings.com.
What we collect
When you request a quote we collect your name, phone number, email address, the project address or ZIP code, details about the surface you want coated (size, condition, finish, timeline), how you prefer to be contacted, and any notes or photos you choose to send. Our website also records basic, non-identifying visit statistics (such as pages viewed) so we can improve the site.
How we use it
To respond to your request, prepare and deliver your quote, schedule an on-site measure, perform the work if you hire us, and answer your questions. We do not sell your personal information, and we do not add you to marketing lists.
Calls, text messages (SMS), and email
When you submit the quote form you check a box agreeing that we may contact you by phone call, text message, and email about your quote request and any resulting project. Texts are conversational and about your project only. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out of texts, or HELP for help. Carriers are not liable for delayed or undelivered messages. We do not share your mobile number or your text-messaging consent with third parties for their marketing.
Who we share it with
Only the service providers that help us operate, for example our website host and file storage (Vercel), our database provider (Neon), our email delivery provider, and our text-messaging provider (Twilio). They may only use your information to provide those services to us. We may disclose information if required by law.
Your choices
You can opt out of texts any time by replying STOP, and out of emails by replying and asking us to stop. To request a copy of, a correction to, or deletion of your information (including photos you sent), contact us at 352-303-1289 or support@gatorgripcoatings.com.
Security & retention
We keep your information only as long as needed to respond to you, perform and warranty our work, and meet legal and accounting requirements, and we take reasonable measures to protect it.
We may update this policy; the effective date above reflects the latest version.